Notifications & Alerts

Get notified the moment something important happens

CooVex sends real-time alerts the moment something important happens — a competitor move, a new negative review, a goal at risk. This guide shows how to configure them.

Configure notification channels

Go to Settings → Notifications. Enable email, browser push, or Slack. For Slack, paste your Slack webhook URL and select the channel.

Settings — Notifications

📧 Email

md.fhforhad@gmail.com

🔔 Browser Push

Chrome — enabled

💬 Slack

#coovex-alerts channel

📱 Mobile Push

iOS App — coming soon

Set alert triggers and thresholds

Choose exactly what triggers an alert. You can set thresholds — for example, only alert if a competitor drops price by more than 10%, or only send a review alert for 1–2 star reviews.

Notification Triggers

New negative review (1–2 stars)

Immediately

Competitor price change > 10%

Immediately

Goal drops to At Risk

Same day

Lead score changes to 80+

Immediately

Daily Agent Report ready

6:00am

New inbound lead

Every 2 hours

💡

Set Quiet Hours (e.g., 10pm–7am) in Settings → Notifications so you don't get woken up by non-urgent alerts. Urgent alerts (new negative reviews, critical signals) override quiet hours by default.

🔔

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