Run NPS surveys to measure customer satisfaction. CooVex identifies your promoters and detractors and suggests specific retention actions.
Go to NPS. Click Send Survey. Choose your audience (all customers, new customers, or customers inactive for 30+ days). AI writes the survey email.
Love how easy the competitor tracking is!
Setup was confusing. Support took 3 days to reply.
The daily briefing changed how I manage my business.
For detractors (scores 0–6), the AI drafts a personal outreach email. Reach out within 48 hours — 40% of detractors who receive a personal response become neutral or promoter within 30 days.
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