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Core Features4 min read

Review Management

Never leave a review unanswered again

Review Management connects your Google Business, App Store, and review platforms. AI generates responses for every review so you can stay at 100% response rate.

1

Connect review sources

Go to Reviews → Connect Source. Connect Google Business by entering your Google Business Profile URL. App Store and Play Store can be connected via App ID.

Reviews — Sources
Google Business
48 reviews · 4.7★
✓ Connected
App Store
12 reviews · 4.5★
✓ Connected
Trustpilot
+ Connect
2

Respond to reviews with AI

New reviews appear in the queue. For each review, the AI drafts a response. Review it, edit if needed, then click Publish Response. You can approve all or one at a time.

Reviews — Response Queue
★★★★★
Sarah M.

Absolutely love the products! My energy levels have improved so much after 3 weeks.

🤖 AI Draft Response:

Thank you so much, Sarah! We're thrilled to hear about your improved energy levels — that's exactly why we do what we do. 🌿

☆☆☆☆
J.M.

Shipping took 3 weeks and the packaging was damaged.

🤖 AI Draft Response:

We're truly sorry, J.M. This is not the standard we hold ourselves to. Please reach out to support@bloomwellness.com and we'll make this right immediately.

💡

Respond to negative reviews within 2 hours. Studies show that a fast, professional response to negative reviews converts 33% of unhappy reviewers into repeat customers.

3

Track rating trends

The Reviews dashboard shows your average rating over time and compares it against your tracked competitors.

Reviews — Trend
Avg Rating
4.7★
Response Rate
100%
New This Month
+14
Rating vs Competitors
You4.7
RivalCo3.9
FastFitness3.8

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